Knowledgebase
Invalid duration when importing tasks from JIRA
16 February 2012 03:48 PM

Q: After an issue has been imported from Jira, the duration of the issue is less than it should be according to the common sense. For instance, the duration is 2 days, while the start is Monday and the finish is Wednesday. You would expect the duration to be 3 days, not 2.

A: Most probably, your default working time settings in MS Project are different from the working time in the calendar of your project or resource. For instance, it may be 9AM-6PM by default and 8AM-5PM in the calendar. When a date field is populated, MS Project uses the default working time settings, but when it calculates durations, it counts hours according to the settings in the calendar. In fact, this issue does not relate to the Bridge in particular - it is a general MS Project usage problem. To fix the situation, adjust the default settings (Menu: Tools/Options, Tab: Calendar, Fields: Default start time, Default end time) or the calendar (Menu: Tools/Change Working Time).

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